Registrations that are paid with credit card are confirmed immediately. If the registrant chooses to pay using a check, Progress Seminars must receive the full payment 3 or more business days prior to the course start date.
If payment is not received 3 or more business days prior to the course start date, the registrant will not be permitted to attend the event.
Registrations paying by credit card will be accepted up to the day before the event.
If a cancellation is required for in-person training, Progress Seminars Inc. will refund your registration fee less the cancellation fees in the same method that it was paid, or we can credit the fees towards a future seminar. If the registrant needs to transfer their registration to another course date, the transfer will be treated as a cancellation and re-registration and will be subject to the same terms as a regular cancellation.
Cancellation fees will be processed based on the following schedule:
Cancellations 21 days or more in advance of course start date – 100% refund or credit of course fees.
Cancellations 20 – 14 days in advance of course start date – 50% refund or credit of course fees.
Cancellations 13- 8 days in advance of course start date – 25% refund or credit of course fees.
Cancellations 7 days in advance of course start date – 0% refund or credit of course fees.
If the registrant does not attend the course without providing written notice (no-show) all fees will be forfeited.
All cancellations must be received in writing to registrar@progress-seminars.com. All cancellation requests will be confirmed with an email reply.
Attendee substitutions are accepted without penalty. Notice of a substitution must be received in writing 24 hours before the course start time. All substitutions must be received in writing to registrar@progress-seminars.com.
If a cancellation is required for online training, Progress Seminars Inc. will refund your registration fee less the cancellation fees in the same method that it was paid, or we can credit the fees towards a future seminar. If the registrant needs to transfer their registration to another course date, the transfer will be treated as a cancellation and re-registration and will be subject to the same terms as a regular cancellation.
Cancellation fees will be processed based on the following schedule:
Cancellations 14 days or more in advance of course start date – 100% refund or credit of course fees.
Cancellations 13-8 days in advance of course start date – 85% refund or credit of course fees.
Cancellations 7 days in advance of course start date – 0% refund or credit of course fees.
If the registrant does not attend the course without providing written notice (no-show) all fees will be forfeited.
All cancellations must be received in writing to registrar@progress-seminars.com. All cancellation requests will be confirmed with an email reply.
Attendee substitutions are accepted without penalty. Notice of a substitution must be received in writing 24 hours before the course start time. All substitutions must be received in writing to registrar@progress-seminars.com.
Progress Seminars Inc. has the right to cancel seminars if needed. If so this will be done 7 or more calendar days before the seminar start date for in-person training sessions and 3 or more calendar days before the seminar start date for online training sessions. Emergency cancellations due to instructor illness, safety concerns, or other issues outside of our control will be communicated to registrants as soon as we become aware of the need for cancellation.
If a cancellation is required a full refund will be presented to the registrant, or the fees will be credited to a future seminar of the registrant's choice.
We will make every effort to notify each registrant of seminar cancellations before the seminar start date. To make this possible, please inform us of any changes in your contact information. Upon registration, the registrant acknowledges that Progress Seminars Inc. will not be held liable for any charges or fees incurred due to the cancellation of travel or accommodation reservations. If you are concerned that a course will be cancelled, and you need to make your schedule changes before class cut-off dates, please contact us at 403-467-9040, and we will provide you with the most up-to-date information.
To increase the likelihood of a course continuing as scheduled, we request that you register for a course at least 10 days or more in advance.
Progress Seminars Inc. will run our business with our client's, customer's and instructor's privacy in mind. We will not share, sell or distribute the contact information of our clients or customers for any reason.
Instructor contact information is distributed to clients and customers upon permission of the instructor.